Support & FAQ

Q: How long does a transaction (buy or sell) usually take?

A: If selling play chips, it will take approximately 3-5 mins after seller transfers play chips from his/her account to my account. If buying play chips, buyer will receive their play money ASAP upon receipt of payment.

Q: I just sold some chips to you, how do you pay me?

A: You will receive Pokerstars real money directly transfered to your Pokerstars account. You can also request to receive money through  Moneybookers

Q: I heard it is illegal to sell or buy Pokerstars play chips, is that true?

A: Not true at all. Pokerstars allow the selling or buying of play chips. However, you are not allowed to spam the chat asking for play money trades as that will get your chat temporarily revoked. Otherwise, feel free to trade!

Q: Why buy Pokerstars play money chips?

A: Pokerstars is the largest online poker site on the internet with excellent software and reliable support. The reason most people choose to play at Pokerstars is because of the wide variety of games and tables available. Pokerstars is a great place for beginners to learn and experience the game of poker.

They only offer a limited amount of play money chips for every new account. Play money is great for beginning poker players to learn from their mistakes without risking real money, also, for experienced players who want to hone their skills without risking much. It is also fun to take part in play money side games such as races, guts, or 40k/fold.

If you have any questions or require help, please feel free and don't hesitate to contact us at: support@yourchipservice.com